DIUK Solution • Conversational Commerce

DIUK

Turn Every Customer Conversation Into a Transaction.

AI-powered customer conversations, sales, and reservations for growing businesses.

Get Started See How It Works

1.1s avg replyWA + InstagramAuto reservation

diuksolution/chat // Live Dispatch

1.1s latencyv2.4-stable

Trusted by businesses that run on customer conversations

The messy part

The chats keep coming. The bookings don't.

Most teams still run WhatsApp, a spreadsheet, and whoever happens to be holding the phone.

Replies come too late

Someone asks if there's a slot. Two hours later they have already booked somewhere else.

1 customer lost in 36 minutes

Sinta

WhatsApp · 2 hours ago

Online

Leads hide in unread chats

The useful ones sit under greetings, location pins, and “kak masih buka?”

14 messages waiting, none answered

Inbox

0 unread

B
Budi
09:12
Mau reservasi 4 orang malam ini
R
Rina
08:41
Harga treatment-nya berapa ya?
A
Ayu
Yesterday
Kak masih buka?

Reservations live in a spreadsheet

Two people take the same Saturday slot because nothing locked it in real time.

2 guests, 1 table, no warning

reservasi.xlsx

Saturday · Table 12

2 rows

TimeNameBy

114:00Sinta · 2 paxYoga

Same table. Same hour. Two hosts.

How it works

One chat. From “masih ada slot?” to a locked table.

DIUK reads the message, finds the guest, books the slot, and tells the floor.

1 / 5Customer writes in

01 · Inbox

WhatsApp · Sinta

Mau reservasi meja 4 orang, besok malam jam 7.

Customer writes in

In progress · 1/5

02 · Reading

4 guests

Tomorrow · 19:00

Read in 0.8s

Request is understood

Waiting · 2/5

03 · Guest

Sinta · regular

Usually window table

Known guest

Profile comes up

Waiting · 3/5

04 · Booking

Table 12 held

QRIS deposit sent

Confirmed

Table is locked

Waiting · 4/5

05 · Floor

Kitchen & host notified

Table 12 · 19:00

On the board

The floor is told

Waiting · 5/5

Features

Everything your team needs to turn conversations into growth.

Engineered for high-volume conversational commerce and appointment businesses.

Module 01

AI Customer Service

Handles Indonesian slang, colloquial questions, pricing, and operating hours instantly. No rigid decision trees.

1.2s auto-replyBahasa Gaul + Formal

Live previewDIUK · chat

Module 02

Smart Reservation & Calendar

Locks schedules in real-time. Automatically checks practitioner rosters, rooms, and chairs to eliminate overbooking completely.

2-way Google CalAuto WhatsApp Reminders

Live previewDIUK · calendar

Reservation ticketBarber Booking Confirmed

PENDING

ServiceHaircut + Beard Styling

BarberYoga (Chair #2)

Date & TimeSaturday, 12 Sept • 14:00 WIB

Sync HookWaiting

Module 03

Lead Pipeline & Conversational CRM

Watch raw conversations transition into structured revenue. Leads move automatically across the sales stages with transaction tags.

Auto-taggingRealized IDR values

Live previewDIUK · pipeline

New Lead8

Dewi Lestari

Inquiry: Bridal

Tika M.

Inquiry: Nails

Qualified5

Rian K.

Rp 850.000

Follow-up3

Sari W.

Sent QRIS

Converted14

Farhan Z.

Rp 1.450.000

Industry Solutions

Built around how your business works.

Different businesses. Different conversations. One intelligent platform.

4 industries live

+0% Utilization

Beauty & Aesthetic Clinics

Turn inquiries into confirmed doctor appointments & treatments.

WA Booking Confirmation:dr. Nadia (16:00 Locked)

Zero Overbooking

Modern Barbershops

Zero missed chair slots during busy weekend peak hours.

Barber Availability:Yoga • Chair 2 Available

Auto-Deposit

Bistros & Dining

Automated table reservations & dietary notes via WhatsApp.

Table #12 (4 Pax):QRIS DP Confirmed Rp 200k

+0% Renewals

Gyms & Studios

Class bookings & membership renewals directly on WhatsApp.

Reformer Pilates:Trainer Maya (3 Slots Left)

Operations Cockpit

See what's happening across your customer conversations.

Real-time command center for Indonesian business operations.

DIUK Operations Cockpit

Automated QRIS SettlementsZero-Lag Operator Handover

Total Conversations

↑ +18.4% vs last mo

New Qualified Leads

↑ +22.1% velocity

Confirmed Bookings

98.4% show-up rate

Conversion Rate

Benchmark: 9.2%

GMV Processed (This Month)

Rp 142.800.000

+0% Growth

W1W2W3W4

Live Conversation Activity

Bima Saputra
Fade Cut • Senopati
Rp 120k Paid
Clarissa Angela
Facial • QRIS Confirmed
Rp 350k DP
Arya Pratama
Web Lead • Consultation
Routed to Host

What changes

Less watching the phone. More seats filled.

0/7

Always replies

The chat is answered while you are with a guest, or already asleep.

One inbox

Service, bookings, and the floor share the same conversation.

<0m

Slots lock now

The table is held before they open someone else's chat.

Customer Stories

Trusted by growing businesses.

We can now handle orders 24/7 thanks to DIUK. No more missed requests and our CS is far more efficient.

Fadli Aliefinov

Manager, Kasiko Coffee

DIUK helps us serve customers better. Fast, accurate replies keep people happy - revenue grew 30% after adopting it.

Sultan Aziz P

Owner, Putri Melati Stationary

Guests book villa packages instantly with automated QRIS deposits. It feels like having 5 extra receptionists working 24/7.

Nadya Utami

General Manager, Rimba Bali

Transparent Plans

Start automating customer conversations today.

Predictable flat plans. No hidden per-message markups.

AI AGENT

Diuk Standard

WhatsApp AI Agent Customer Service

IDR 299.000/month

24 jam AI kerja
AI responses 25k / month
Basic CRM Integration
Dashboard Customer Service
Smart Broadcast

Setup feeIDR 3.000.000,00

Get Standard

AI AGENT

Diuk Plus

Diuk Pro

AI Agent + Reservation + Website Profile

IDR 599.000/month

24 jam AI kerja
AI responses 50k / month
Advanced CRM Integration
Dashboard Customer Service
Smart Broadcast
Smart Reservation System + Website Profile

Setup feeIDR 6.000.000,00

Get Pro

Automate Now

Your next customer is already in the conversation.

Let DIUK handle the conversation so your team can focus on in-store hospitality.

Start with DIUK Schedule 1-on-1 Consultation

Verified WhatsApp Business16:02 WIB

Booking:Acne Laser • Dr. Nadia

Status:WAITING